FAQ: Frequently Asked Questions

FAQ: Frequently Asked Questions

About the Product:

How do you make your stickers? 

I design every product on my iPad with the app Procreate. I then take my images into Adobe Illustrator to clean them up a bit. From there I send my stickers to a manufacturer to bring my illustrations to life! This results in long-lasting beautifully waterproof stickers. 

How do you make your clothes and totes?

Each t-shirt, crewneck, hoodie, and tote is individually handpressed using Direct-To-Film transfers

How should I care for my clothing?

For the absolute best results, we recommend handwashing and hanging your garmet to dry. However, washing on a cold, gentle cycle with the garmet turned inside out and then hanging to dry will also aid in the longevity of your piece. 

 

Shipping:

How long does shipping take?

All items found in Honeybee's Garden are handmade and made to order! Because of this we take care to make sure everything is done right, please allow 1-2 weeks for items to ship. 

Once your package is picked up by the USPS and or UPS, it is no longer our responsibility for any shipping issues or late arrivals. You will receive a shipping confirmation email once they have shipped, so please make sure that all shipping and billing information is accurate. 

 

What if I made a mistake with my shipping our billing address? 

Please be sure to email us at info.honeybeesgarden@gmail.com so that we can amend this issue. Do so within 24 hours of placing your order to ensure you recieve your products :)
 

Do you offer wholesale? 

Please direct all wholesale inquiries to honeybeesgarden1@gmail.com

 

Do you offer refunds or returns? 

For any undamaged product, simply return it within 14 days of the date you receive the product, and we'll offer a refund based upon the original payment method. However, please contact us at info.honeybeesgarden@gmail.com so that we can help with any questions about your order or issues you may have. We will always be available to help. 

 

Contact Information:

Our customer service email, which is the email that responds to all customer orders, is info.honeybeesgarden@gmail.com. All other inquiries such as markets, events, wholesale artwork, and anything not customer related is directed to our main email honeybeesgarden1@gmail.com. Our Instagram is @honeybees_garden  

 

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